FAQs

What if we are outside the city limits but want to meet in town for pick up?

Per pick up and drop off policy, if you would like to meet inside the city limits to avoid additional fees we will meet at the Fredericksburg Convention and Visitor Bureau located at 302 E Austin St, Fredericksburg, TX 78624. Parking is free. For more information please click on the link provided below.

What if we are running late?

If the individual(s) party is behind schedule, please contact our driver as soon as possible. Despite being behind schedule, the tour will start and end at the initial agreed upon times. No refunds will be given for the allotted time missed for showing up late. For more information please refer to the link below.

DO WE HAVE TO TIP THE SERVERS AT EACH WINERY? or pay for each tasting?

No. We have built in a gratuity fee to cover all the tipping cost at each location we visit. If the individual(s) would like to tip the servers or drivers additional, the individual(s) are more than welcome too. In addition, all tasting fees are included in each tour to create a worry free environment. We want our guests to have fun while touring! Our team will worry about the small details!

ARE WE IN CHARGE OF MAKING THE RESERVATIONS?

Our team is in charge of booking all reservations for you based on the itinerary agreed upon. You will not have to book any reservations for your upcoming tour.

WHAT IS YOUR CANCELLATION POLICY?

Please refer to the link below for an outline of our cancellation policy.

Is lunch available? snacks?

Every tour will be provided with water and snacks upon boarding the vehicle free of charge. If guest(s) wish to include lunch during the tour, it is available for an add-on option.

CAN WE BRING OUR OWN ALCOHOL?

Unfortunately, open containers are not allowed on the van. On the contrary, we do provide a cooler to safely store all your purchases throughout the tour.